Charter Communications’ trade name Spectrum is used to promote the company’s consumer and business cable television, internet, telephone, and wireless services. With Spectrum, you can enjoy reliable, high-speed Internet at home.
See home Internet plans and get amazing deals with the fastest beginning speeds for the price with Spectrum.
If you want to go ahead and cancel your Spectrum Internet servicesic subscription, then this short and quick article will give you all the required details to help you to cancel your Spectrum Internet service.
How to cancel Spectrum Internet service
To cancel your service:
Note: Spectrum does not allow online account cancellation. You can either call-in or visit a nearby Spectrum store in-person.
- The first step is to navigate the robot menu and reach to the retention department.
- Call (833) 267-6094.
- You’ll be prompted to supply either the phone number connected with your account or the complete account number when you call.
- After then, you’ll listen to all of the choices and decide whether to downgrade or cancel. Say that you want to cancel the service.
- Confirm that you’ve reached the retention department with the connected customer care person.
- Prepare a Reasonable Excuse to present to the agent when you seek a cancellation.
- Confirm with the person that your Spectrum Internet service has been cancelled before dropping the call.
Also, you can find additional information on the official Spectrum website on how to cancel your Spectrum Internet service.
I hope that this article has helped you in some way. If you still have any questions regarding this, then you can post them in the comments section provided below this post.
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Disclaimer: Please note that HowToAssistant.com is not associated with Spectrum.