How to cancel Post Office Broadband Subscription Service

If you’ve chosen to cancel your Post Office Broadband subscription service, then this article will provide you with all the information to enable you to cancel your Post Office Broadband subscription.

Let’s begin:


How to cancel Post Office Broadband Subscription Service

You can cancel the Post Office broadband in one of two ways:

  1. Cancel your service completely.
  2. Switch your service to a new provider.

Simply call the Post Office to cancel your Post Office Broadband contract (8 am – 8 pm Monday – Saturday, 9 am – 6 pm Sunday). If you need to cancel, you must do so at least 15 days ahead of time.

To cancel your Post Office Broadband service, all you have to do now is call Customer Service at 0345 600 3210 for quick help and assistance.

So this is how you can close an account with Post Office Broadband.


Important Points re Post Office Broadband Subscription

  1. Shell Energy now owns Post Office Broadband.
  2. If you completely cancel your account with them, you will need to get a new line and a new number in case you want a broadband or a phone connection in the future.
  3. Only the account holder or a representative of the account holder with Power of Attorney can cancel a service.
  4. We’ll send you a final bill 10 days after everything has been disconnected/transferred if you decide to leave the Post Office Broadband service.
  5. Broadband contracts with the Post Office are typically for a set period of 12 or 18 months, after which they automatically convert to rolling monthly contracts.

Alternatively, you may find additional information on how to cancel your Post Office broadband service on the official Post Office website.

I hope that you have found this quick article helpful for your needs. In case, you have any questions or comments, you can ask them in the comments section provided below.


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