HelloFresh is the leading meal-kit business in the United States, with a market share of about 30% and around three million customers globally,
HelloFresh is a meal kit delivery business that delivers convenient, easy-to-cook meals to your door.
HelloFresh will send you a chilled box of pre-portioned ingredients and instructions every week.
If you have chosen to cancel your HelloFresh subscription, then this article will provide you with all the information to help you to cancel your HelloFresh subscription.
How to cancel HelloFresh subscription
Let’s see how you can cancel your HelloFresh subscription on their website.
It’s very simple to cancel an order, however, do note that you’ll need to do it by 11:59 PST five days before your order comes if you have one on the way. You’ll be charged for the meals if you don’t do that.
Step 1: Log in to your HelloFresh account on their website with your credentials in order to cancel your subscription.
Step 2: In the upper right-hand corner, you have to click on your name.
Step 3: Then you have to select “Account Settings” from the drop-down menu.
Step 4: Click “Cancel Plan” at the bottom of the Plan settings page.
Step 5: A pop-up warning will appear asking you not to cancel. You can go ahead and click “Cancel Anyway“. You have to choose a reason for your account cancellation. You can continue to click “Cancel Anyway” after following the prompts on the screen.
Step 6: Finally, you’ll see a message stating that your account has been canceled.
So this is how to deactivate your subscription on the web.
If you wish to cancel the service over the phone, then you have to call 1-800-733-2414.
To cancel your account via email, send an email to [email protected] with your account details and cancelation reason.
In case you want to skip the meal then follow the below steps:
Did you know that you may miss a delivery week as well? Here’s how to do it:
How to skip a delivery in HelloFresh
- Make sure you’re logged in to your HelloFresh account.
- Now select “Menu” from the drop-down menu.
- Choose which day of the week you’d want to skip the delivery on.
- From the top of the menu, click on “Edit Delivery“.
- From the pop-up menu or banner that appears, choose “Skip this week“.
Alternatively, you may find additional information on how to cancel your HelloFresh subscription on the official HelloFresh website.
I hope that this information was helpful to you. In case, you have any questions or comments, then you can ask them in the comments section provided below.
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